Terms and Conditions

Our Terms and Conditions

EXECUTION OF THE TOUR

Terms and conditions

PAYMENTS

• All tours will be booked and confirmed only upon receipt of a 30% deposit of the basic program rate. For gorilla permits, a full advance payment of the permit fee is required in order to make the reservation.

• The payment balance is due no later than 42 days prior to the safari, unless agreed otherwise.

• Bookings made within 42 days before arrival must be paid in full at the time of confirmation.

• If payment is not received in accordance with the above, Laba Africa Expeditions has the right to cancel the booking.

• Payment can be made by VISA credit card, bank transfer or cash, before the start of the safari. Note that payments by VISA credit card attract a 3% service charge. Credit card transactions must be made at least two months prior to the start of your safari. Regretfully, traveller cheques are no longer accepted.

• The costs of international transactions (or 3% service charge in case of credit card payments) are to be fully paid by the client.

FARE INCREASES

Fare increases may occur due to any increase in airline tariffs, fuel costs, game reserve fees, or fluctuation of exchange rates. The company reserves the right to modify the fare and add a surcharge. Should any clients refuse to accept and pay such surcharge, the company reserves the right to cancel the tour and retain full payment

CANCELLATION AND REFUND

All cancellation requests must be made in writing and shall be effective on the date of actual receipt by Laba Africa Expeditions,

Travelling during the Covid-19 Pandemic

The spread of the Coronavirus (Covid-19) had an impact on travel around the world. Your travel plans with Laba Africa Expeditions  may be affected by travel restrictions in your home country or at your travel destination. If you have already booked a trip with us, or you are in the process of planning your next adventure, know that your booking with us will be secure.

You can postpone your travels with us up to 72 hours before your departure upon proof of positive COVID-19 test or flight cancellation due to corona restrictions. You will be entitled to a free reschedule the trip to another date within 12 months, without additional  costs except an increase in Park fees, fuel costs or accommodation rates.

Get in touch with our team for more information on the safari discounts  [email protected]

60 days or more prior to arrival0
59 – 32 days prior to arrival0 charge
31 – 8 days prior to arrivalFree reschedule
7 – 3 days prior to arrivalFree reschedule
48 hours or less prior to arrivalFree reschedule

Laba Africa Expeditions reserves the right to deduct all expenses incurred from money paid.

LIABILITY

We reserves the right to substitute equivalent or superior hotels. If a hotel of equivalent standard is not available Laba Africa Expeditions may substitute the next best quality hotel or suggest superior standard accommodation (extra charges may apply).

Laba Africa Expeditions reserves the right to employ subcontractors to carry out all or part of the services agreed to be supplied.

THANK YOU FOR TAKING THE TIME TO READ THESE TERMS AND CONDITIONS!
If you have any questions, please do not hesitate to contact us! Your enjoyment, comfort, and safety are our priority.