Terms & Conditions
Execution of the tour
The prices quoted for the various safaris are as per the itinerary and include the following services, unless stated otherwise: overnight in hotels, guesthouses, tents or lodges, all meals as indicated, sightseeing as detailed in the itinerary, park entrance fees and ranger fees, airport transfers where applicable, ground transportation, English speaking driver/guides and bottled mineral water in the vehicle.
Prices on the website or quoted to our clients are subject to change without notice and are not guaranteed until confirmed in writing.
It is a privilege to see animals in their natural habitat and as such, we cannot guarantee wildlife or game viewing. You must take caution when viewing the animals and carefully follow the instructions given by either the tour guide or wildlife rangers.
A gorilla or chimpanzee permit guarantees clients will be able to track the primates in question but does not guarantee that the animals will be in plain sight.
The mode of transport used will be dependent on the number of clients and the route taken, based on the specifications of the chosen itinerary. Every effort is made to ensure that vehicles are provided in a roadworthy condition but no liability can be accepted for a puncture, breakdown, damage, or any delay as a result of the poor road conditions.
Experienced English speaking driver/guides are a key part of your tour. They are the only person(s) allowed to drive our vehicles. The driver’s decision on all matters, such as the route taken, is final.
We reserves the right to alter any route or arrangement, to cancel the operation of any scheduled tour or vary the safari services in any way in the event of unforeseen circumstances, such as road closures, bad weather, problems with national parks or hotels and security considerations. In such cases, alternative arrangements will be made as circumstances permit.
We reserves the right to refuse any person from participating or continuing any tour if, in our opinion or in the opinion of any other person in authority, the person concerned behaves in such a way as to cause or be likely to cause danger, hazard or inconvenience to any third party, damage to property or to environments and ecosystems. No refunds will be made and Labaafrica Safaris shall not be liable for expenses incurred as a result of the termination
To secure a booking, a non-refundable deposit is required which shall be the sum of 30% of the total costs, plus the full amount for the gorilla permits (US$ 600 per permit), the chimpanzee permits (US$ 150), and all air tickets (if needed) for each person in the group.
The full amount owed by the client to the company shall be payable not less than six weeks prior to the date of departure. If the full amount is not paid in due time, the company reserves the right to treat the booking as cancelled. The company will not be held responsible for price changes or over-bookings in the time between booking and receiving the deposit. Bookings made within six weeks of the departure date must be paid in full immediately. Payments can be made by bank transfer to the company bank account in Uganda. Transfer costs are to be paid by the client(s). Payments with credit or debit card are not possible.
Fare increases may occur due to any increase in airline tariffs, fuel costs, game reserve fees, or fluctuation of exchange rates. The company reserves the right to modify the fare and add a surcharge. Should any clients refuse to accept and pay such surcharge, the company reserves the right to cancel the tour and retain full payment
CANCELLATIONS AND REFUNDS
All cancellation requests must be made in writing and shall be effective on the date of actual receipt by Laba Africa Expeditions Safaris.
The following cancellation charges apply to the basic program rate:
|60 days or more prior to arrival||25% charge|
|59 – 32 days prior to arrival||35% charge|
|31 – 8 days prior to arrival||79% charge|
|7 – 3 days prior to arrival||90% charge|
|48 hours or less prior to arrival||100% charge|
Laba Africa Expeditions reserves the right to deduct all expenses incurred from money paid.
Gorilla permits and air tickets are 100% non-refundable.
No refunds will be made for any unused services, late arrival or no-show of any of the members of the tour.
We reserves the right to substitute equivalent or superior hotels. If a hotel of equivalent standard is not available Laba Africa Expeditions may substitute the next best quality hotel or suggest superior standard accommodation (extra charges may apply).
Laba Africa Expeditions reserves the right to employ subcontractors to carry out all or part of the services agreed to be supplied.
Laba Africa Expeditions will make every effort to ensure that all arrangements and services offered as part of the safari are carried out as specified in the most efficient way possible. However, the company does not have direct control of the provision of services by suppliers and, whilst every supplier is chosen with the utmost care, Laba Africa Expeditions does not accept liability for errors or omissions of such suppliers.
Laba Africa Expeditions shall not be liable for any loss, damage or injury of any nature whatsoever whether to person or property.
7.3 Whilst every care is taken, Laba Africa Expeditions cannot be held responsible for the direct or indirect costs of loss or damage to baggage or personal possessions.
Laba Africa Expeditions cannot accept liability or pay compensation for unforeseen circumstances beyond the control of the company or its staff, including flight delays/cancellations or force majeure such as war or threat of war, riots, civil disturbances, terrorist acts, border closure, acts of government or other authorities, strikes, thefts, epidemics, road closures, industrial disputes, natural or nuclear disaster, extreme weather conditions, fire, technical and/or mechanical problems to transport and all similar events beyond the company’s control.
It is the responsibility of the travel agency/wholesaler to ensure that all members of the tour have the appropriate passports, visas, travel permits, health certificates and other documentation required for the safari.
It is the responsibility of the clients to take proper medical and practical precautions in regard to health and safety. Medical advice should be sought well before travelling.
Clients are strongly advised to obtain comprehensive travel insurance before coming to Uganda. Local evacuation coverage is available in the unlikely event of a medical emergency while on safari with Laba Africa Expeditions.
The respective laws of the country govern Laba Africa Expeditions’ liability to passengers carried in its own vehicles. All claims are subject to the jurisdiction of the courts of the country in which the cause of action arises.
THANK YOU FOR TAKING TIME TO READ
THESE TERMS AND CONDITIONS!
If you have any questions, please do not hesitate to contact us! Your enjoyment, comfort and safety are our priority.